Shipping policy

Shipping & Fulfilment (Netherlands)

We strive to ensure your order arrives quickly and safely. Below is all the information you need regarding shipping, fulfilment, and tracking.


Shipping Methods

We offer two shipping options within the Netherlands:

Standard Shipping

  • Delivery: up to 4 business days

  • Cost depends on the total weight of your order

Weight Price (EUR)
< 2 kg €6.48
2 – 3 kg €7.54
3 – 5 kg €7.61
5 – 10 kg €8.05
10 – 15 kg €11.50

 

Express Shipping

  • Delivery: 1 business day

  • Cost depends on the total weight of your order

Weight Price (EUR)
< 0.5 kg €15.05
0.5 – 1 kg €15.05
1 – 2 kg €15.50
2 – 3 kg €16.69
3 – 5 kg €20.12
5 – 10 kg €23.23
10 – 15 kg €42.75

Shipping costs are automatically calculated at checkout.


Fulfilment Time

Fulfilment time is the period required to prepare your order before it is shipped. This depends on the number of products in your order:

  • 1 – 20 products: 2 full working days

  • 21 – 100 products: 7 full working days

Note: Fulfilment time is separate from shipping time and does not include weekends or public holidays.


Track & Trace

Once your order has been shipped, you will receive a Track & Trace code (if available) to follow your package.


Delays

While we aim to deliver within the specified times, deliveries may occasionally be delayed due to high demand or circumstances beyond our control.


Questions?

For any questions regarding shipping, please contact us at: contact@vivoria.nl